When one asks the question,
“Can you tell me which clients use module X in your software package”
and the response is,
“We have a list and can provide it after this meeting if the other clients are comfortable giving a recommendation”,
it’s considered bad form to follow up a few minutes later with…
“Um so does company Y use this module? I know some people there and we might get some recommendations from them, what do you think?”
The correct smiley poker face response was perfect.
I give the vendor representative major kudos for keeping the smiley poker face glued on with a straight face. I’d have bust out laughing 🙂